Book Appointment

All the legal bits

Privacy Policy

Collection and processing of personal data

Personal data is all information relating to your identity, such as your name, e-mail address or postal address. Unless you have agreed otherwise with Whitfield and Ward, Whitfield and Ward only collects simple personal information necessary for our business relationship, such as your name, telephone number and e-mail address. Such information is only collected when you provide it to Whitfield and Ward, e.g. when you use a contact form for this purpose or request it via e-mail. Whitfield and Ward collects this data only directly from you and not from other third parties.

Use and disclosure of personal information

Whitfield and Ward uses your personal information to respond to your inquiry. For example, if you complete an online contact form, Whitfield and Ward will use this information to contact you regarding your interest in our services.
Whitfield and Ward may also use personal data from its customers and data from participants for marketing purposes, if they have expressly consented to this pursuant. In this case, Whitfield and Ward will use the information you provide to contact you to discuss your interest in the services and to provide you with information about the company.
You have the right to revoke your consent at any time with effect for the future. The lawfulness of the processing until revocation remains unaffected. Whitfield and Ward will not sell or otherwise market your personal data to third parties or pass it on for their advertising purposes.

Duration of storage

Whitfield and Ward will store your personal information only as long as necessary to provide the services or information you request and for the duration of our business relationship.
Automatically collected information
When you access the Whitfield and Ward website, general information is collected automatically (i.e. not via a registration). Automatically saved are:
the shortened and thus anonymized IP address. Due to the shortening an identifiability is excluded,
the website you at last visited (referrer),
the operating system and browser version of your PC.

Notes on web analysis

For the purpose of analysing and optimising our websites, we use Google Analytics. For example, we can analyse how many users visit our site, what information is most in demand, or how users find our website. Among other things, we collect data from which previous website (so-called referrer) a visitor arrived at our website, which pages of our website were accessed, or how often and for how long a page was viewed. This helps us to make our offers user-friendly and to improve them. The data collected in the process is not used to identify individual users personally. Anonymous or at most pseudonymous data is collected.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Use of the IP address

Computers and devices connected to the Internet are assigned a unique number, called an IP address. Because these numbers are usually assigned in country-based blocks, an IP address can often be used to identify the country (district or city) in which the computer is connecting to the Internet. Google Analytics collects the IP addresses of website visitors. In this way, the website owner can analyse from which parts of the world his visitors come. This method is called geotargeting IP addresses.

Google Analytics does not share actual IP address information with Google Analytics customers. The IP mask method is also used: Website owners who use Google Analytics can set it so that only part of the IP address is used for geotargeting instead of the entire IP address. Website owners generally have access to the IP addresses of their website visitors, regardless of how they use Google Analytics.

If you have any questions or complaints regarding the processing of your personal data, please contact us at hello@whitfieldandward.co.uk

Notification of changes

This privacy statement was last updated in November 2019. If this privacy policy should be changed, the change will be indicated in this privacy policy, on the homepage and in other suitable places.

Book My Appointment

To ensure we deliver an exception experience we do all of our consultations by appointment.
Click to contact us


To ensure we give our customers our undivided attention we work on an appointment only basis.

Call us on 01625 536 545 or email contact@whitfieldandward.co.uk to make an appointment or fill in the form below.

    To ensure we give our customers our undivided attention we work on an appointment only basis.

    Call us on 01625 536 545 or email contact@whitfieldandward.co.uk to make an appointment or fill in the form below.